Please Download RMA Form in Adobe Acrobat PDF format*, fill it out completely and fax it to us at (626) 628-3025, or email to firstname.lastname@example.org. RMA Number will be provided by either fax or phone. No RMA or returns will be accepted without a authorized RMA number.
Please note that all returns are subject to approval and a 25% restocking fee. Return freight is pre-paid by customer. Please mark clearly the RMA number on the returning packing box, and enclose a copy of the invoice.
For detailed RMA policy please refer to the Policy section of this website.
*If you do not have Adobe Acrobat Reader software, you can download a free copy here from the software maker's website.